Shipping policy

DELIVERY TERMS

Services and deliveries from UMA are carried out exclusively on the basis of the general terms and conditions at the time the order is received. By submitting the binding order, the buyer accepts the general terms and conditions.

The delivery is usually sent within five working days to the delivery address specified by the customer within the delivery area.

If a delay in delivery is foreseeable, the buyer will be notified. No claim for damages can be derived from a delay in delivery. If not all ordered products are in stock, UMA is entitled to make partial deliveries. The buyer does not incur any additional costs due to partial deliveries.

Offsetting against unrecognized or not legally established counterclaims of the buyer is excluded.

UMA delivers the products free of charge within Switzerland, Lichtenstein and the EU.

The shipping and transport risk is transferred to the buyer when the products are handed over to the logistics partner.